ClearLakeLab Privacy Policy

Effective Date: April 25th 2025

At ClearLakeLab, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, clearlakelab.com, and use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Data Collection: What Information We Collect

To provide you with the best possible service, ClearLakeLab may collect personal information from you when you visit our website or interact with us. This information may include:

  • Personal Details: Name, email address, phone number, mailing address, and billing information.
  • Transactional Information: Data about orders, payments, and other transaction details.
  • Technical Data: IP address, browser type, and device information.
  • Other Information: Details related to inquiries or customer service requests, preferences, or other interactions with us.

We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it immediately.

2. How We Use Your Information

ClearLakeLab uses the personal information we collect for the following purposes:

  • Processing Orders: To fulfill and process purchases, returns, or exchanges.
  • Customer Service: To respond to inquiries and provide assistance or support.
  • Marketing and Communication: To send updates, newsletters, promotional offers, or other information about our products and services. You can opt out of these communications at any time.
  • Website Improvement: To analyze website performance and improve our services and offerings.
  • Legal and Regulatory Compliance: To comply with legal requirements and regulations.

3. How We Protect Your Information

We take reasonable precautions to protect the personal information we collect from unauthorized access, misuse, or disclosure. This includes:

  • Using Secure Socket Layer (SSL) technology to encrypt sensitive information like payment details during transmission.
  • Implementing firewalls, secure servers, and other industry-standard security measures.
  • Conducting regular security assessments to ensure compliance with applicable security standards.

While we take these steps to protect your information, no method of electronic transmission or storage is entirely secure. Therefore, we cannot guarantee the absolute security of your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files placed on your device by websites you visit.

  • Necessary Cookies: These cookies are essential for the website to function properly, including security features.
  • Analytics Cookies: These cookies help us understand how users interact with our site and help improve performance.
  • Marketing Cookies: These cookies enable us to show you relevant ads based on your browsing activity.

You can adjust your browser settings to manage cookie preferences or disable them, but this may affect certain features of the website.

5. Sharing Your Information

ClearLakeLab will never sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party companies that help us operate our website, process payments, and provide services (e.g., payment processors, shipping carriers).
  • Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal processes (e.g., a subpoena, court order).
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but it will continue to be protected under this Privacy Policy.

6. Your Rights and Choices

Under applicable laws such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you may have the right to:

  • Access your personal information and request a copy.
  • Correct or update any inaccurate or incomplete information.
  • Delete your personal information (subject to certain exceptions).
  • Withdraw consent where we rely on consent to process your data (e.g., for marketing communications).
  • Opt-out of marketing communications by following the unsubscribe instructions in the emails you receive or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated or controlled by ClearLakeLab. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information to them.

8. Data Retention

ClearLakeLab will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer required, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

ClearLakeLab may update this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

ClearLakeLab
Email: support@clearlakelab.com
Phone: 1-888-400-2325
Address: 4545 Roosevelt Way NE,
Seattle, WA 98105,
United States

Last Updated: April 25th 2025